We love our family seaside home as have had many people staying in our family holiday home over the years repeating from year to year. As you can see from the comments very few have had reason to complain. Most had a great time with thanks. This group complaining booked late, obviously wanting 5 star hotel accommodation but instead booked one of the less expensive houses available because its size meant they did not have to book two houses. They have then set about making scathing remarks about a comfortable 120yr old seaside villa. Yes it is not perfect but then you should not expect perfection. The mould they claimed was on the lounge ceiling is drink stains left by previous revelers. The old cane furniture is discoloured due to age, paint loss, salt laden sea mist and are probably just about as old as the house. We did not bother replying to their earlier message as we could see no way past their entitled position. Little was to be achieved replying . Their only reason for writing their commenyts is to hurt us financially through less bookings.