Thank you for your feedback, but I'd like to clarify several points that you seem to have misrepresented. First, every charge was communicated transparently, and the concerns regarding the blanket were addressed at the time of your stay. Claims of rudeness are subjective; I maintain that I prioritized professionalism throughout our interaction. Regarding the security camera, it was installed for safety and clearly outlined in the property details, ensuring guests are informed prior to booking. As for the cleanliness issues, I take such matters seriously and encourage guests to report them immediately so they can be resolved. As we informed you at the time the code would only work after 3pm and you try to enter before your check in time so please Lily lets start to be honest here. Your experience could have been improved with more open communication and honesty, and I encourage any future guests to address issues as they arise rather than waiting until after their stay to voice grievances. Respect goes both ways.