Thank you for your honest feedback. I’m truly sorry that your stay didn’t meet expectations. I understand your concerns regarding cleanliness, the check-in process, and the accessibility of the shower. These are important matters, and we take them seriously. We’ll be addressing the cleaning standards with our team immediately and reviewing our check-in procedures to ensure a smoother experience for future guests. To be honest, we rarely receive comments about it being difficult to access — most guests have found it manageable. However, we recognize that it may not be as easy for everyone, and we’ll be updating our listing with a clearer photo showing the exact location to help future guests. We also appreciate you pointing out the shower access issue — it’s helpful insight, particularly when considering the comfort of older guests. We'll put a note of it as well. Your feedback is incredibly valuable and helps us continue improving. Thank you again for taking the time to share it. All the best!